A week later and still no response

<p>A week ago I posted the below and apart from the standard reply from Vodacom they still have not contacted me. Seems as if they only post that standard reponse to get the "Business has responded" tag from Hello Peter.</p> <p> </p> <p>Cancel deceased mother's contract</p> <p>As the executor of my mother's estate I have been trying to cancel her contact since November last year. I was told to send documents to ********** which I have done twice. I just spend another 20 minutes on the phone being transferred to a number ( ********** ) twice that does not give me the option to speak to a concultant. What must I do? You keep collection money every month from a deceased person!!!!!!!!!!!!!!!!!!!</p>