A waste of time to complain about Vodacom on hellopeter

Item: Vodacom
Rating: 1
Author: Pierre S

A waste of time to complain about Vodacom on hellopeter.... you only get an automated message to tell you that "a consultant will make contact with you in due course to assist with your query" , don't know if it is from Vodacom or actually from hellopeter, but NO contact and NO feedback from Vodacom regarding my issue for 7 days now.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Nov 2022, 14:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Nov 2022, 14:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Pierre S's updateReviewer Update

07 Nov 2022, 16:56

WHAT A JOKE!!

Pierre S's update07 Nov 2022, 16:56

Reviewer Update

WHAT A JOKE!!