AS
Alwyn S

1 reviews | Active since Aug 2009

10 Dec 2016, 09:26

A waste of money

<p>Last night at about 21h30 I'm surfing the net because I have 300mb running out by midnight. Also in my phone is about R260 and an sms bundle. Now usually I get an sms warning me when my data is running out. At 21h32 I get a warning that I have less than 149mb left. Then all of a sudden I lose the connection. I then check and I have 2kb left and ONE CENT. This morning I get a warning at 07h11 to say I have less than 1mb of data left. Well Vodasuck, a little late now isn't it. I am sick and tired of them claiming to be the best network when I don't get messages on time or just not at all. And I have complained about this in the past. Going forward in the short term I shall only put in a small amount covering a small data package, sms package and enough money for an emergency call. Longe term, I am looking to get rid of Vodasuck after making some changes. Beware, with Vodacom you just waste money</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team