A **** Vodacom Fibre line

I have been working remotely since Covid, so choosing the right coverage has been of extreme importance to me. I recently moved to Vodacom Fibre because of affordability but let me tell you the coverage I have gotten these past few days has been ****!. I am out of my wits upset and annoyed. I have repeatedly logged calls of how my router intermittently loses connection. This has been going on since MONDAY! Yesterday I was told that a Technician will be coming to fix is. It is now approaching the end of the day and no one has came to have a look at this thing. To be honest I wish I had stayed with my pervious provider cause truly this is frustrating.