A VICTIM OF IDENTITY THEFT AND NO HELP FROM VODACOM!!!!!!!

My contract was upgraded by means of identity theft. This occurred in 2016. To date I have been receiving harassing calls from attorneys demanding money for a contract that I did not even take up. I made Vodacom aware of the fact that this incident was a case of identity theft. I forwarded all the documents they requested thinking this issue was resolved in 2016!!! This is really pathetic from such a huge service provider. They have been unable to assist me when I call or email. Their customer service is pathetic.....