SP
SUSAN P

1 reviews | Active since Apr 2024

21 Apr 2026, 18:18

A VERY UNSATISFIED CUSTOMER FOR VODACOM

I've been with VODACOM for the last 26 years. to load R100 for Airtime and in a day or two NOT using your phone, and all the money is gone. I'm sick and tired of loading money, and it's deducting for a game that I don't play - Vodacom must make sure that if and when there is a game activation on your account, you, as the customer, are notified.

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2026, 07:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.