MK
Mariam K
1 reviews | Active since Nov 2020
23 Mar 2023, 15:25
A very unhappy client
Yet again there is a problem with my wifi being down. I am told to wait 24/48 before it can be resolved. There is no urgency. I work from home and cannot work if my wifi is down. It is really very frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Mar 2023, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Mariam K's updateReviewer Update
24 Mar 2023, 16:07No one has called me back. I have since lost 2 days of work as I work from home.
This is really pathetic service from Vodacom. Is this how you value your clients?
This is really pathetic service from Vodacom. Is this how you value your clients?
MK
Mariam K's update24 Mar 2023, 16:07
Reviewer Update
No one has called me back. I have since lost 2 days of work as I work from home.
This is really pathetic service from Vodacom. Is this how you value your clients?
This is really pathetic service from Vodacom. Is this how you value your clients?