KP
Keith P
1 reviews | Active since Dec 2009
17 Aug 2023, 09:34
A very IRATE (used to be very loyal)customer
Is there a minus star rating?
Why would you send me SMS's later than 9PM at night to remind me of my data status. I received in total 33 of the exact same SMS from 22:42 last night(16.08.2023) till 6:13(17.08.2023) this morning. I'm about to change networks, convince me not to.
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Vodacom's replyOfficial
17 Aug 2023, 09:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2023, 09:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team