KM
Kamogelo M
1 reviews | Active since Jan 2019
03 Jan 2019, 22:22
A very happy client thanks to Marry
My most appreciation goes to a very patient lady named Marry at Vodacom call center. Your patience is outstanding. Been on the phone with you for almost an hour you never seemed irrationally when I failed to follow instructions, you understand the frustration of not having network. You out did yourself when you promised to call me back but found the phone off. You are a star Marry people with your attitude will surely keep us connected to vodacom. I can receive calls thanks to you. The phone cut before I could rate your service, you deserve a 10. Thank you a million times.
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Replies (2)
Vodacom's replyOfficial
04 Jan 2019, 09:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2019, 09:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Jan 2019, 09:34 Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply04 Jan 2019, 09:34
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team