MZ
Mandla Z
1 reviews | Active since Jan 2023
31 Dec 2024, 09:41
A very bad service
Consultants just block your phone or cancel your call when they are in a bad mood. Xolani from accounts department gave a very bad service. It's not nice to thrown from pillar to post when you need help. My wife was overbilled and all what they do is blocking her number, when we use another phone they just drop the call.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Dec 2024, 10:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MZ
Mandla Z's updateReviewer Update
31 Dec 2024, 10:41I can't wait for my contract to end
MZ
Mandla Z's update31 Dec 2024, 10:41
Reviewer Update
I can't wait for my contract to end