A V Settlement Gone Horribly Wrong! Pathetic!

I recently in March settled my contract with you and I wanted to apply for credit elsewhere and it declined me because I have an adverse listing from you! I requested the settlement quote, completed the cancelation form and made the payment, sent everything through to you guys! I want somebody to sort this nonsense out! I cannot apply for credit because of this! How pathetic of you Vodacom to do this to customers. I cannot stress anymore how clients should just stay away from Vodacom! Your guys admin department is ridiculous and pathetic. I will take this further, trust me. I am now prohibited from applying for any credit because of this!