LM
Lerato M
1 reviews | Active since Apr 2024
24 Apr 2024, 19:38
A *****ulent Company
Most unprofessional company ever!!!!!!!!!!! Their consultants make mistakes on my sister's new contract now She have to pay for those faults when they need to be rectified. Been fighting this battle for 2 months now and after every complain She lays the invoice just goes up. I'm honestly not happy with their services at all as it's driving my sister into depression. The bill is now R9000 coz they up graded her wrong number so she has to pay for a whole new contract that hasn't even started. So she's basically she is told to pay for a phone Vodacom never gave her. As her contract started on the 28 March 2024.
It all started of at the Vodacom Branch in Cresta Mall.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
25 Apr 2024, 08:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2024, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
