1 reviews | Active since Jul 2012
A SYSTEM WITH NO SERVICE
<p>After receiving an reply from the Vodacom Consumer Website Team, here on HelloPeter,</p> <p>i was kindly advised by them (VCWT) that a consultant will make contact with me in DUE COURSE.</p> <p>More than a week ago and still no contact or joy.</p> <p>An system with incompotent staff, bad service, risk of ***** and no integraty and regard for customers!!!</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Same automated message from Vodacom more than a week ago.
Same automated message from Vodacom more than a week ago.
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Same route.
Good day Rashieda,
4 days later and no feedback?
Maybe you should start with the acquisition department?
This is where someone decided that i'm listed and there's no need to even contact me.
Celest apologised on behalf of "the person" at your acquisition department.
Same route.
Good day Rashieda,
4 days later and no feedback?
Maybe you should start with the acquisition department?
This is where someone decided that i'm listed and there's no need to even contact me.
Celest apologised on behalf of "the person" at your acquisition department.
Dear Client
We responded to you via email and await your reply in order to resolve this matter. I apologise for the delay in this regard.
Kind regards
Vodacom Consumer Website Team
Dear Client
We responded to you via email and await your reply in order to resolve this matter. I apologise for the delay in this regard.
Kind regards
Vodacom Consumer Website Team
You lost my details according to your e-mail response?
I have given Vodacom a reference number and prior to that, all requested copies of my personal information.
I shall keep all correspondence with Vodacom on record, in case of identity ***** and keep Vodacom liable if such an event presents itself.
You lost my details according to your e-mail response?
I have given Vodacom a reference number and prior to that, all requested copies of my personal information.
I shall keep all correspondence with Vodacom on record, in case of identity ***** and keep Vodacom liable if such an event presents itself.