1 reviews | Active since Nov 2009
A sneaky sneaky Vodacom Upgrade Agent...
I moved to Ghana... I was repeatedly called to upgrade my contract. I initially agreed to upgrade my one number on the basis of obtaining a new handset. I explained I lived in Ghana and as long they dont need me to sign, to proceed. I was then advised by the courier that I needed to sign personally, I said sure, come to Ghana and I will sign, which they obviously declined. I then instructed the courier to return all items and cancel the upgrade. Vodacom then phoned to ask why I was cancelling, I told them because I am resident in Ghana and to cancel ALL upgrades. SNEAKY SNEAKY Vodacom upgrade agent continued with the ****le upgrade... which being based in Ghana has no value to me as I cant use it here. Still trying to get this nightmare resolved from May, its now July, still not resolved, so I started returning debit orders... so they have now blocked my account and cut the phones. Vodacom is virtually impossible to speak to, they say pay and then they will resolve which of course they dont, as you have no paid...
