1 reviews | Active since Mar 2015
A smile won't hurt
I would like to thank Sarah for her wonderful service, I wish I could say the same about Nora whose forever on her phone, nasty attitude and an impolite facial expression (a friendly and smiley face won't ****) and next time when u give us tickets, do ask what we came for
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Please note that the poor service complaint has been sent to the Regional Office. An investigation will be done and the necessary action will be taken against the staff concerned. This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Once again, we would like to apologise for the inconvenience caused in this regard.
Kind regards
RJ
Vodacom Consumer Website Team
Please note that the poor service complaint has been sent to the Regional Office. An investigation will be done and the necessary action will be taken against the staff concerned. This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Once again, we would like to apologise for the inconvenience caused in this regard.
Kind regards
RJ
Vodacom Consumer Website Team