LV
Litrisia V
1 reviews | Active since Jul 2014
30 Mar 2016, 14:16
a ******* working in their call centre
On 20th Feb I posted something op Vodacom's FB page regarding an account problem. They phoned me to fix my problem. That night that same person contacted me via Whatsapp and wanted to **** my Bank. He even linked his cel phone number to mine. I reported this to Vodacom! Numerous people phoned me and I had to sebd them all the evidence, cel phone nrs etc. After 4 weeks I went and reported it to our SAPS. Only then did Vodacom hand the case over to their forensics. The ******* is still using his phone. They are covering for one another @ Vodacom! I am not leaving the case here. Also heard nothing from our SAPS.
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Replies (1)Vodacom's replyOfficial
30 Mar 2016, 14:43Hello trysvosloo,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2016, 14:43
Official
Hello trysvosloo,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
