LV
Litrisia V

1 reviews | Active since Jul 2014

30 Mar 2016, 14:16

a ******* working in their call centre

On 20th Feb I posted something op Vodacom's FB page regarding an account problem. They phoned me to fix my problem. That night that same person contacted me via Whatsapp and wanted to **** my Bank. He even linked his cel phone number to mine. I reported this to Vodacom! Numerous people phoned me and I had to sebd them all the evidence, cel phone nrs etc. After 4 weeks I went and reported it to our SAPS. Only then did Vodacom hand the case over to their forensics. The ******* is still using his phone. They are covering for one another @ Vodacom! I am not leaving the case here. Also heard nothing from our SAPS.

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2016, 14:43
Official
Hello trysvosloo,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team