1 reviews | Active since Mar 2017

15 Mar 2017, 16:33

A really bad and sickening experience!!!!!

<p>Vodacom I ask you very nicely for someone to contact me please. Till now I haven't received any news. I had to call in and find out but nobody contacted me. My cell phone has been locked again today and this isn't making my life any easier I urge you please to call me asap and help me sort this out. I am mentally drained from speaking to your consultants because everytime I have to explain this whole story over and over and I am busy loosing my job because I cannot respond to work commitments. Please call me back asap. I would like a manager to call me back and have 1 person deal with me please!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply16 Mar 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update16 Mar 2017, 20:02
Reviewer Update

Dear Vodacom I posted 2 reviews and both posting you stated that you will call me up till now I have received not 1 phone call from you guys!!!!!