BM
Bheki M

1 reviews | Active since Jul 2010

09 Dec 2018, 12:07

A ray of Sunshine

On Friday the 7th I called the Vodacom call centre over a mix up on my data contract. I spoke to a lady called Zandi, sorry I didn't ask for the surname, who impressed me with her professionalism. My two queries are still to be solved but, hats off to you lady, you make SA a better place by your attitude.

0
Replies (2)
Vodacom
Vodacom's reply10 Dec 2018, 07:11
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team 

Vodacom
Vodacom's reply10 Dec 2018, 07:48
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team