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elmethra B
1 reviews | Active since Nov 2019
26 Nov 2019, 13:20
A ray of light
Sanele in Collections escalated my issue and I'm now able to cancel my contract in 2 hours time. Best news! Unfortunately the damage was done and will never sign up for any business with them again, willingly.
I'm not sure if it's because I emailed the CEO as well, probably not. I give full credit to Sanele. Team leader at Collections call centre department.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
26 Nov 2019, 14:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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elmethra B's updateReviewer Update
26 Nov 2019, 17:32Andre Mathilda Locke, I don't have Facebook. How can I share the email? I found it one night combing through the net. I'm not 100% if it's legit but I trust it is. The web page gave all details, even his twitter handle. I can share the email in a private email or some other way.
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elmethra B's update26 Nov 2019, 17:32
Reviewer Update
Andre Mathilda Locke, I don't have Facebook. How can I share the email? I found it one night combing through the net. I'm not 100% if it's legit but I trust it is. The web page gave all details, even his twitter handle. I can share the email in a private email or some other way.
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elmethra B's updateReviewer Update
26 Nov 2019, 17:33Vodacom, the template response doesn't match what I was saying. It was a compliment of 1 staff member.
Now I definitely know that it isn't being read.
Now I definitely know that it isn't being read.
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elmethra B's update26 Nov 2019, 17:33
Reviewer Update
Vodacom, the template response doesn't match what I was saying. It was a compliment of 1 staff member.
Now I definitely know that it isn't being read.
Now I definitely know that it isn't being read.
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elmethra B's updateReviewer Update
26 Nov 2019, 17:36ceoemail.com
https://www.ceoemail.com/s.php?id=ceo-10130
https://www.ceoemail.com/s.php?id=ceo-10130
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elmethra B's update26 Nov 2019, 17:36
Reviewer Update
ceoemail.com
https://www.ceoemail.com/s.php?id=ceo-10130
https://www.ceoemail.com/s.php?id=ceo-10130
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elmethra B's updateReviewer Update
04 Dec 2019, 19:26I was just giving Sanele a compliment....
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elmethra B's update04 Dec 2019, 19:26
Reviewer Update
I was just giving Sanele a compliment....