A positive feedback received from VODACOM

Item: Vodacom
Rating: 5
Author: Cethekile M

I have written a review in the past weeks about the ********** account and how was it handled by Vodacom to my dissatisfaction.

I am glad to report that, I have finally received an official letter from Vodacom saying that the matter has been closed. Thank you very much for listening and being fair on dealing with this matter.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 May 2021, 12:16

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 May 2021, 12:16

Official