A POLLING SERVICE

This is by far the worst service I have ever recieved, I app**** for a cellphone contract. On applying I requested that my current number be converted to contract and this was not the case, I then contacted vodacom to rectify this but have not recieved any proper feedback, I then continued by emailing my complaint on the 24.11.2020 and have not received any feedback, I then complained via messenger when i received a call, I informed the agent about my issues she then advised me that I she will follow-up and get back to, I have sent a number of messages and only received a messeage back stating that she will conta t me once she has feedback but since my complaint was sent I have only received 1 call. This is very bad service.