LB
Laurel B
1 reviews | Active since Dec 2012
31 Oct 2015, 08:06
A pleasant suprice
I was at the verge of canceling my Vodacom contract and going over to Cell C, because of numerous visits, that ended in bad attitude, incompetence and general poor service at your Three Rivers (River square) branch. Luckily I got into contact with your customer care call centre , where Oliver (sadly I do not know the surname) was able to help sort out things , that 3 visits to the River Square branch couldn't. Hopefully you employ more competent staff like Oliver, instead of the poorly trained and rude employees at River Square.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Nov 2015, 10:08Hello laurel123,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply01 Nov 2015, 10:08
Official
Hello laurel123,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team