A phone without a Sim

<p>I app**** for a contract phone with Vodacom Online 3 months ago and the experience has been terrible </p> <p> </p> <p>1. I received a wrong color phone and micro sim. The phone only uses a nano sim. I had to wait for more than a week to get the right color phone but the SIM card was still a micro sim</p> <p> </p> <p>2. I called (082) 17844 and this number only gets answered after 4 or 5 attempts. Your call gets cut off on purpose </p> <p> </p> <p>3. I had to send a letter for a refund in August till today the phone is without a Sim. </p> <p> </p>