MA
Michele A
1 reviews | Active since Jun 2012
29 Feb 2016, 13:40
A Phone Shop that Cannot Use a Phone
This place will never cease to amaze me with their incompetence. I took my phone in for repair on 2 February and am still waiting for a phone call from them. I have however phoned them 4 times and they never manage to call back ( A phone shop that can`t use a phone how ironic) <br> After waiting the entire month for some kind of news on my long lost phone I get an SMS today ( 29 February and whole 27 days later) to say that my phone has been booked in for repair - really what was it booked in for a month ago a massage and facial ?
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Vodacom's replyOfficial
29 Feb 2016, 14:12Hello micheleairey,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply29 Feb 2016, 14:12
Official
Hello micheleairey,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team