1 reviews | Active since Feb 2015
A pattern
<p>Morning</p> <p>Please note i have had issues with vodacom before but this is seriously TOO MUCH. first i have recorded all sms's that notify me of my airtime beig gone. note i have ben using data for a while so am not new to ways of background data and subscriptions. firstly am off social media for years now due to some personal reason so my data is strickly for whatzapp as i dont have instagram,twitter,facebook or anything else. i buy 100MG and it flies, at first i thought was the new phone i had and i took it in and they said i have no background stuff or hidden stuff and therefore i then decided to record the times my airtime just disappears. this is as follows based on vodacom sms notifications. i bought 100MG 20/05/02017 then it was finished on the 25/05/2017, then bought again on the 26/05/2017 and finished on the 30/05/2017 then again bought on the 31/05/2017 and finished 03/06/2017 then again i bought on the 04/06/2017 and gone 07/06/2017 and i bought yesterday 08/06/2017 and gone 09/06/2017 and now am broke and i just decided to check why am forever buying data for whatzapp like how is this possible? and worse when am nor chatting i have my data off and off when i sleep. kindly REIMBURSE me and stop taking my data as i honestly dont have any understanding of why this is happening. at work we are a few actually and we want to try and find out how many people out there stressing about this same situation. its ****************.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
hello
what feedback? i didnt get any feedback and i got a miscall and an email TELLING ME WHAT THEY THINK IS WRONG but no problem was resolved. today i bought data at 09:50am and now at 14:28 my data of 100mb has run out from using whatzapp. i have no apps and my background data and auto updates and all my apps off. how is this technically possible.
I WANT ALL MY DATA BACK, am reaching out on FB, TWITTER AND OTHER SOCIAL NETWORKS IF AM THE REASON MY DATA DISAPPEARS. Worse is that it runs out while in need of it, have kids to fetch and communicate with their teachers and i need to understand if this is the reason people move to TELKOM am so sick and tired, i want my data back and i mean all of it.
check in your system how it is possible for data to just dissapear without using social network on this phone!!!!!!!
PS PLEASE CONTACT ME FOR VODACOM SMS PICTURES AS PROOF.
hello
what feedback? i didnt get any feedback and i got a miscall and an email TELLING ME WHAT THEY THINK IS WRONG but no problem was resolved. today i bought data at 09:50am and now at 14:28 my data of 100mb has run out from using whatzapp. i have no apps and my background data and auto updates and all my apps off. how is this technically possible.
I WANT ALL MY DATA BACK, am reaching out on FB, TWITTER AND OTHER SOCIAL NETWORKS IF AM THE REASON MY DATA DISAPPEARS. Worse is that it runs out while in need of it, have kids to fetch and communicate with their teachers and i need to understand if this is the reason people move to TELKOM am so sick and tired, i want my data back and i mean all of it.
check in your system how it is possible for data to just dissapear without using social network on this phone!!!!!!!
PS PLEASE CONTACT ME FOR VODACOM SMS PICTURES AS PROOF.
