KM
Kim M

1 reviews | Active since Feb 2016

08 Dec 2017, 14:42

A nightmare you cant escape

I have tried repeatedly to resolve my Vodacom service to no avail. Eventually I settled the contract but am still getting invoiced. I have tried to resolve telephonically via their contact center but they repeatedly transfer my call and drop the line.

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2017, 08:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team