a nightmare contract

<p>hello peter, i did a new contract with vodacom, the phone they gave me never worked, it either never charged and the sim card that did nt work, i went to the store many times, finally i decided that i was never gonna pay for a phone that needed so much fixing before i even used it. the store promised to do a cancellation which never happened because they kept on debitting my money since from april for a phone i never used or should i say never worked. iv been sent from pillar to post without any assistance. the store told me is shpuld call the call centre and when i do thefor unfriendly staff says i am the wrong department or i should go to the store where i made the contract, iv been going in circles for far too long, i dont know what else to do. please help!</p>