A new record is terrible service!

To anyone that reads this, and is unsure about Vodacom and the service they will receive, be warned. Poor service is one thing, and I believe a new record was set here today, with just how bad a company can treat someone. I went through a very unnecessary ordeal for 2 weeks due to the most minor of upgrade issues. The outcome, I now have to pay an additional R30 for the same product I ordered two weeks ago. When I finally got to speak to someone more senior on premises, I was abruptly told I got what I wanted....<br> <br> I don't even mind bad service, I am used to it with living in South Africa, but to the level that this was handled has given me new perspective on how badly a company can treat someone. Over the course of 2 weeks, I never once received a call back and had to constantly source my own updates. <br> <br> To anyone that reads this, please stay away from Vodacom. You are in for more frustration then you bargained for!