aM
amarawathie M

1 reviews | Active since Oct 2015

08 Oct 2015, 14:14

A.MUNSMI-A/C NO-***4-ORDER NO-***6

Vodacom called and offered me a Smart Tab 33 Black when i received it on the 6/11/2014 it was dead i phoned a view vodacoms stores and went to the two branches in Trade Route Mall then they sent me to Southgate went to 2 there they sent me to Jabulani mall and sid i must take it for repairs i took it in on the 12/11/2014 spoke to Nafetaleen and never got any joy then phoned Godfrey at aftersales no joy spoke to his manager Mampho no joy i made like 20 calls no joy at all they are deducting an amount of R89,00 a month from November 2014 to date and i don't have the Smart Tab with me i need my money back no one seems to know what to do and i am tired of this now its almost a year nothing is done and no one comes back to me when i phone them. Can you please assist in resolving this matter. my email address is : [Email Removed] or [Email Removed]

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 08:27
Official
Hello amarawathiemunsa,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM