BH
Bruce H

1 reviews | Active since Mar 2009

24 Apr 2015, 16:09

A months notice required from me

Called Vodacom in March to cancel one of my contracts they told me I can only cancel the contract on the 13th of April. I called them on the 13th the lady cancelled the contract but then told me that the contract will only be done by the end of JUNE??? How does Voda**** justify demanding clients give them a month notice for a cancellation but then they can still take two months worth of payments after cancellation?? In my opinion the contract/service should be stopped on the 13th of MAY and last payment should be deducted end of MAY. WHY THE HELL SHOULD I PAY UNTIL THE END OF JUNE? I am going to cancel all the vodacom contracts we have and go to another service provider as I am sick of Vodacom and their greediness! oh and FYI your email bills don't open never have and probs never will.

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Replies (1)
Vodacom
Vodacom's reply26 Apr 2015, 06:50
Official
Hello fordeu,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites