1 reviews | Active since Mar 2009
A months notice required from me
Called Vodacom in March to cancel one of my contracts they told me I can only cancel the contract on the 13th of April. I called them on the 13th the lady cancelled the contract but then told me that the contract will only be done by the end of JUNE??? How does Voda**** justify demanding clients give them a month notice for a cancellation but then they can still take two months worth of payments after cancellation?? In my opinion the contract/service should be stopped on the 13th of MAY and last payment should be deducted end of MAY. WHY THE HELL SHOULD I PAY UNTIL THE END OF JUNE? I am going to cancel all the vodacom contracts we have and go to another service provider as I am sick of Vodacom and their greediness! oh and FYI your email bills don't open never have and probs never will.
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
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Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
