tT
treemann T

1 reviews | Active since Aug 2016

29 Aug 2016, 19:29

A month of one response and no service - thank you Vodadum

<p>A week after Vodacom responded that they would contact me, they contacted me to tell me they would get back to me again. That was last week Wednesday, its Tuesday again tomorrow, brilliant going vodacom - just brilliant customer service. More than a month now, must be a ANC owned business, same efficiency, same useless ability. 25 yrs of paying vodacom for this return. --------------------</p>

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team