JC
Jan-Hendrik CAMPHER
1 reviews | Active since Apr 2026
09 May 2026, 21:40
A month of hell
Worst installation experience ever. Took over a month for vodacom to arrange installation and then when installed it was still not working 8 hours after installation even after receiving activation emails from vuma, Vodacom said they are waiting for SD activation that can still take 8 hours an no one can explain to us why. If I knew this a month ago I would have chosen a bit more expensive provider with better service.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 May 2026, 07:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2026, 07:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JC
Jan-Hendrik CAMPHER's updateReviewer Update
10 May 2026, 10:50So the best that Vodacom can do is provide a generic response? This perfectl sums up what Vodacom experience is all about.
JC
Jan-Hendrik CAMPHER's update10 May 2026, 10:50
Reviewer Update
So the best that Vodacom can do is provide a generic response? This perfectl sums up what Vodacom experience is all about.
Vodacom's replyOfficial
10 May 2026, 15:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2026, 15:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JC
Jan-Hendrik CAMPHER's updateReviewer Update
10 May 2026, 15:54You must be trolling me at this moment.
JC
Jan-Hendrik CAMPHER's update10 May 2026, 15:54
Reviewer Update
You must be trolling me at this moment.