MP
Marli P

1 reviews | Active since Dec 2011

30 Apr 2015, 06:43

A month now, and received no tablet

Vodacom Marketing contacted me a month ago in March to sell off a tablet. My information was provided, got an email with the details, and been told that I iwll receive it in 5 to 7 working days.<br> <br> Its a month ago, I made already 3 calls to Vodocam, yesterday, I was told their systems are off, but they will phone me back.<br> <br> Wow, what a disaster of customer services! Is there anybody working at Vodocam that cares and have accountability?<br> <br> Vodocam Reference Number: ***5<br> This email serves as a notification of an add-on line/s that has been submitted on Account Number I***.<br>

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Replies (1)
Vodacom
Vodacom's reply30 Apr 2015, 12:52
Official
Hello marlip,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team