A month ago, I signed the contract papers for a laptop and haven't received it yet. Disgusting service

I visited this store on the 27 of January to upgrade my contract. I wanted to take a laptop but I was told by the sales consultant that the laptop will arrive the following week and in the meantime I must upgrade my cellphone. So I agreed, I was interested in buying an iPhone but was put off by the sales consultant as he does not like Apple devices, eventually he sold me a Huawei. I have been phoning the store almost every day since the last two weeks to find out when will I be receiving my laptop. Most of the time when I phone the store I am told that the sales consultant and the manager is not available and when I ask for someone else to help me they say that they can't help me. I have visited the store more than twice to sign the contract papers but still I haven't received the laptop. Their attitude towards their customers is terrible. I will not recommend anyone to take a contract or upgrade their contract in this store. I am still waiting for my laptop and the sales consultant ignores my calls and messages. It is so sad to see that a renowned company like Vodacom treats their customers in such a bad way.