LK
Lauren K
1 reviews | Active since Apr 2015
17 Apr 2015, 12:02
A HUGE thank you
I would like to compliment Nhlakanipho Vilakazi on his excellent customer service. I have battled with numerous other agencies and companies in altering details and amending policies, yet Nhlanakipho was incredibly helpful, he really went out of his way to assist me in my every query and was incredibly patient with me, and helped resolve every issue and query I presented.<br> <br> I highly recommend this gentleman on the professional yet companiable manner in which he dealt with my query and feel he should be commended on his positive attitude - I could hear him smiling over the phone!
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Replies (1)Vodacom's replyOfficial
17 Apr 2015, 12:18Hello LaurenKerr,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Nhlakanipho's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Nhlakanipho's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Vodacom's reply17 Apr 2015, 12:18
Official
Hello LaurenKerr,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Nhlakanipho's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Nhlakanipho's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
