1 reviews | Active since Oct 2016

19 Oct 2016, 11:35

A Happy Vodacom Customer

<p>Most of the time when we upset with a company we rant and rage at them and discredit them on social media but when its a job well done we never praise. <br />So I am going to take this opportunity to thank certain staff at Cellucity andVodacom for sorting out my query so quickly.</p> <p>I tried taking out a new contract and there was some problem with the opening of the account and it was becoming frustrating because it was not getting sorted out. I then sent a long email explaining how unsatisfied I am to the regional manager of Cellucity and CEO of Vodacom.</p> <p>Alex the sales assistant at the V&A store and Allan the regional manager went above and beyond to get my query sorted out asap. Then today Monwabisi from the CEO's office called me to make sure all was sorted and if I am happy.</p> <p>- A happy Vodacom Customer</p>

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Replies (1)
Vodacom
Vodacom's reply19 Oct 2016, 11:39
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team