RR
Ramudzuli R

1 reviews | Active since Feb 2020

12 Jul 2023, 12:26

A Happy Client

Please note that this is a review from a happy client, after having interacted with one of your colleagues by the name of Nicole Jantjies who dedicated her time and effort to resolve an over-billing problem I had with Vodacom.

She is truly a champion and a worthy client liaison who deserves all the stars.

@Nicole Thank very much for making sure that the problem I had was resolved after numerous attempts that bore no fruits in the hands of those who fail to understand the purpose of being a brand representative,

Once again I appreciate your dedication, if it was up to me I'd honor you with an excellence award and a good bonus cheque Lol!!!!

You've restored my trust in the Brand after all that has happened.

keep it up Mam!!!!!

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2023, 13:22
Official
 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team