1 reviews | Active since Apr 2014
A ********* ******* me to signing up for a phone contract
I have just got off from a call I received from the number ********** 248. The call agent told me he is calling from Vodacom because he can see on the system that my contract is coming to an end this month, which is true. I told him i want to cancel the contract, then he said i must give him the code he is sending to me if I wish to proceed with the cancellation, which I did. He asked me for my email address so he can send me proof of cancellation, when I opened my emails it said I had signed up for a contract with Vodacom where I will be debited R165 per month for a iPhone 6.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
