1 reviews | Active since Sept 2011
A FAULTY TABLET
I took a tablet with Vodacom in April last year. The device started giving me problems in March this 215. I sent it to Vodacom/ Vodaworld for repairs on 30/04/2015. I then collected it on 29 May 2015. 6 Days later the device started giving me the same problem. I then returned the device back to Vodaworld on 11/06/2015. I collected it 6 to 7 days after they confirmed it was repaired. A month later I am still sitting with a tablet with the same problem I sent it for, for repairs all along. Now I am paying and I am sitting with a faulty device for over 36 hours now. It doesn't help me to be returning this tablet back and forth to Vodacom without a solution that is permanent. I am now even thinking that this device was passed to me after it was repaired from someone else. I really feel I was not given a new device. It cannot be faulty over and over. I really need a functioning device or I should be forced to cancel this contract really. This is just too much
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
