A CUSTOMER FOR 15 YEARS BUT SMACKED THROUGH THE FACE
Hi Let me say I have been a Vodacom contract holder for almost 15 years. Thank you for the heads up before soft locking my phone you assholes. So much for the trusted Network that puts their clients needs first. Even tho Vodacom's data charges are through the roof- the network fails with no apology- call centre agents are disrespectful- and contract charges are ****ed up. I would like to say you guys can go SUCK *****. The first time I default on payment after festive season.... MSP.!!!! Oh and FYI- an arrangement was made in January already for this to not happen
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Replies (2)
Vodacom's replyOfficial
11 Feb 2019, 14:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2019, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Feb 2019, 15:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that in order to address this issue, please contact *** [free from Vodacom numbers], as they are best equipped to assist.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that in order to address this issue, please contact *** [free from Vodacom numbers], as they are best equipped to assist.
Regards
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2019, 15:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that in order to address this issue, please contact *** [free from Vodacom numbers], as they are best equipped to assist.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that in order to address this issue, please contact *** [free from Vodacom numbers], as they are best equipped to assist.
Regards
Vodacom Consumer Website Team