A customer care a agent that had better things to do!

Item: Vodacom
Rating: 1
Author: Teboho K

I just called 082135 and spoke to a Milani that was not intersted on helpping me, he kept putting me on hold and called me Mrs customer as he was not paying any attention to me enquiry.

I just took out a new contract and the delivery was done yesterday and i already can not get help!!!!!

He di dnot even give me the Ref number.

can someone call me to help me please

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Oct 2025, 11:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Oct 2025, 11:57

Official