NW
Natasha W
1 reviews | Active since Jan 2020
12 Dec 2025, 14:17
A cricket called Michelle
I have lodged numerous complaints via this platform and Vodacom itself regarding Brooklyn Vodacom. I was told a VIP called Michelle was handling the matter and would contact me. After months of trying to get my complaint attended to, nobody has contacted me. So, just in case anybody at Vodacom cares whether people are doing the work they claim to do, Michelle is not one of them. I am now turning to alternate pathways to have the entire transaction at Brooklyn reversed, as the business has been given more than ample opportunity to respond.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2025, 08:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2025, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Dec 2025, 15:05Dear Natasha, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2025, 15:05
Official
Dear Natasha, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,