1 reviews | Active since Jun 2018
A contract with vodacom? THEY will make sure you dont get out of it! Even after it ends.. *****ISTERS
I TOOK A 24 MONTH CONTRACT WITH VODACOM IN 2016 MARCH, THIS CONTRACT ENDED IN 2018 MARCH BUT VODACOM UPGRADED MY CONTRACT WITHOUT MY KNOWLEDGE CONTINUED DEDUCTING MONTHLY AND EVEN INCREASED THE INSTALMENTS BY MORE THAN 100%! I QUESTIONED THIS AND I WAS TOLD IT WAS AN ERROR ON THEIR PART AND I WAS REFUNDED. I WAS TOLD THE MATTER WAS RESOLVED AND I COULDNT BE HAPPIER.. BUT THE MONTHLY STATEMENTS KEPT COMING SHOWING I OWE THEM! COMMUNICATION WITH VODA OM IS NON-EXISTANT, I KEPT ASKING FOR ASSISTANCE ON THIS MATTER ON HOW I STILL OWE WHEN I WAS REFUNDED AND TOLD THE MATTER WAS RESOLVED. THIS WAS JUNE 2018, TILL THIS DAY I HAVE NOT BEEN GIVEN AN ANSWER AND EVERYMOTH THE AMOUNT ON THE STATEMENT KEEP INCREASING FROM R320 LAST YEAR AND THIS MOTH THE STATEMENT CAME WITH A WOOPING R1500! I DONT KNOW WHERE THIS MONEY IS COMING FROM, I AM NOT TOLD ANYTHING!
NOBODY I MEAN NO ONE IS WILLING TO HELP, CUSTOMER SERVICE REFER YOU TO ***** DEPARTMENT, THOSE REFER YOU TO CANCELLATIONS AND UPGRADES, AND THOSE REFER YOU TO LEGAL COLLECTIONS... EVEN AFTER ALL THIS RUNARROUND THERE IS NO ASSISTANCE.
PLEASE DONOT ENTER INTO ANY CONTRACT WITH THIS **********, THAT WILL BE THE BEGINING OF YOUR NIGHTMARE AND I PROMISE YOU YOU WONT WAKE UP
