CE
Carol E
1 reviews | Active since Oct 2024
17 Oct 2024, 10:35
a contract cell number I do not have yet I am being charged for it
Vodacom is charging me for a contract on a phone and a cell number which I do not own, and I am being charged for it, if I do not get any response within 24 hours, I will cancel my contract with immediate effect and will not pay another cent to them they can sue me.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Oct 2024, 12:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Oct 2024, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CE
Carol E's updateReviewer Update
17 Oct 2024, 12:21hurry up about it, you are quick to take my money but no quick to respond
CE
Carol E's update17 Oct 2024, 12:21
Reviewer Update
hurry up about it, you are quick to take my money but no quick to respond
CE
Carol E's updateReviewer Update
17 Oct 2024, 12:21 hurry up about it, you are quick to take my money but no quick to respond
CE
Carol E's update17 Oct 2024, 12:21
Reviewer Update
hurry up about it, you are quick to take my money but no quick to respond