A consultant has still not contacted me "in due course" - 4th posting,

https://vadminlikeminds.freshdesk.com/helpdesk/tickets/27702

This is now my fourth time posting here. The ticket reference is of no use to me.

Phoning sales does not help, as they can't help prepaid clients. Emailing vadmin@likeminds does not help, nobody responds. I can't go to a store, as I ordered the phone online. Online can't help me because I purchased a prepaid phone from them... Who am I supposed to contact to get an incorrect order sorted out.

Your useless consultants are also not contacting me "in due course". Perhaps this should be escalated to someone who can think.