DA
Denise A
1 reviews | Active since Mar 2009
18 Dec 2022, 16:14
A con with Vodacom
I only use my phone for calls and messages. I have had a contract with Vodacom for over 30 years. I renewed it recently with Warren at Carnival Mall. He rushed me through the details of my new, "similar to the previous" contract as he had to go to church. I now pay R406 a month and run out of airtime by the 11th! He took advantage of this old lady and sold me a millstone. I will NEVER take out a contract with Vodacom again.
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Vodacom's replyOfficial
19 Dec 2022, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team