NP
Nompumelelo P

1 reviews | Active since Aug 2022

19 Aug 2022, 11:39

A complain

Greetings,I bought a phone from them 2018 online and they told me everything about it including how am I going to pay and how much and I agreed to that,but when the time goes on I got sick and I didn't manage to pay because I was not working for six months and after that six months I got a call from lawyers telling me that my account was handed over to them because I failed to pay as I agreed,then I agreed because I know that I was not paying,so I started paying to those lawyers until I got a call from another Company called MBD says I'm owing vodacom and I should pay and I got confused because I paid to the first lawyers...So now I don't know how is this happening to be handed over to 2 different lawyers for one account...please help me out from this one

0
Replies (1)
Vodacom
Vodacom's reply19 Aug 2022, 11:54
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team