A company with broken internal processes and zero follow up on *****ulent Accounts

Glad I don't business with Vodacom, their ratings on Hellopeter should be an indication that one should stay away from this service provider.

I had a *****ulent contract entered into Vodacom and found this out when my bank account started being debited. I contacted their ***** Disputes Department to have this resolved and it's been almost two months without any solid feedback.

Vodacom continues to contact me about my account in arrears and has handed the account over to their appointed debt collectors who has now started aggressively trying to collect the debt. Vodacom also listed the account as in areas with the credit bureaus!

Clearly Vodacom's internal departments don't communicate as I should not be contacted about an outstanding account, and neither should this have been handed over to a debt collector.

I guess the next step is to engage with the National Consumer Commission and the Ombudsman as dealing with Vodacom is proving fruitless!