NS
Nonhlanhla S

1 reviews | Active since Feb 2010

19 Jun 2024, 15:33

A bunch of *******

I have been trying to get my query resolved by Vodacom since April. i have reference numbers that noone is able to use to check the progress of my query. Absolutely useless bunch of customer agents. Team Leaders refuse to take calls citing that they dont have access to systems that can assist in resolving my query. If you can please avoid taking contracts with Vodacom to avoid being ******. Disgusting.

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2024, 08:11
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team