A BUNCH OF ******

Absolutely horrible service!

I got Fiber installed in November 2017 through VODACOM. I have had numerous problems with them billing me incorrectly leaving me having to make a plan to ensure other debit orders of mine do not bounce.

The have the rudest Call Center agents with managers refusing to speak to customers!

I sent complaints and both Warren Heneke and Sheryl Moodley who investigated my complaint was unhelpful. The more I explained that the refund they made me and as per their invoice was incorrect, they refused to investigate further. Sheryl even sent me an email they have closed my complaint. To date I have not received a refund!

Further to this they spelt my surname incorrectly and said I must send updated documents when they made the typing error.

I have emailed the CEO but clearly he is not interested in customer complaints as he is making money with VODACOM ripping its customer's off. As long as he gets his salary, he does not give a ****.

I am forced to use VODACOM in the Estate I live in, but I can assure you I would not use them if I had a choice.

if you thinking of using VODACOM DONT!!!!!